Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a listing? This page explains how to reach the team behind BTC Casinos and what you can expect once you do.

The Best Way to Reach Our Team

Email is the most reliable way to contact us. Send your message to [email protected] and a member of our editorial team will read it personally — we don't rely on automated replies to close out enquiries. We aim to respond within two working days, though it can take a little longer during busier periods.

If you mention what your message relates to in the subject line — a specific casino review, a bonus term, or a general site question — it helps us route it to the right person faster.

What You Can Get in Touch About

• Review accuracy — If a bonus figure, wagering requirement, licensing detail, or supported coin list on any casino write-up looks outdated or wrong, tell us. We check facts as of {{ '2026-09-11' }} and rely on reader input to keep listings current.
• Coverage requests — Want us to look at a coin, payment method, or a specific angle like VPN access we haven't covered in enough depth? Let us know what's missing.
• General questions — Anything unclear about how crypto casinos work, how our rankings are put together, or how a specific offer is structured.
• Partnership or editorial enquiries — If you represent an operator or a relevant organization, introduce yourself and outline what you'd like to discuss.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, you can mention this in your message and we'll point you toward support resources. You can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, available around the clock.

What We Can't Do Through This Page

We're an independent review and comparison site, not a casino operator. We can't process deposits or withdrawals, verify your identity, resolve a dispute over a specific bet, or access your account at any of the sites we cover. For account-level issues — payout delays, verification requests, bonus disputes — you'll need to contact the operator's own customer support directly, since they hold your account and funds.

We also don't provide legal or tax advice. If you have questions about whether playing at an offshore crypto casino is permitted where you live, or how gambling winnings and crypto gains should be reported, we'd point you toward a licensed attorney or tax professional rather than guess at your specific situation.

A Note on How We Cover This Industry

Every casino we mention — including options like the ones ranked above — is reviewed on factors like supported cryptocurrencies, licensing, payout speed, and game variety. We may earn a commission if you sign up through a link on this site, but that relationship never decides how a casino is scored or ranked. If you think a review reads as biased or you've had an experience that contradicts what we've written, that's exactly the kind of feedback we want.

Offshore crypto casinos, including any covered on this site, operate under licenses from jurisdictions like Curaçao or Anjouan rather than any US regulator, and sit in a legal grey area for US players. If you're unsure about your own state's rules, that's worth checking before you sign up anywhere — we can point you to general information, but we can't confirm legality state by state.

Looking for a Different Region?

If you're researching options outside the US market, our guide to trusted non-GamStop casinos in the UK covers a separate set of operators and rules that don't apply here — worth a look if that's more relevant to where you're playing from.

Before You Write In

A few things that help us help you faster:

1. Include the name of the casino or page your question relates to, if applicable.
2. Mention roughly when you noticed the issue or read the content, so we can check whether it's already been updated.
3. Keep account-specific details (balances, transaction IDs, personal identity documents) out of your message — send those only to the operator directly, through their own support channels.

Playing Responsibly

Every site listed here is intended for adults only — 18+ or 21+ depending on the operator and your state's rules, so check the minimum age stated on any casino before signing up. Gambling carries a real risk of losing money, and crypto adds the extra variable of price volatility on top of that. Offshore sites may not offer the same self-exclusion tools or player protections as state-regulated operators, so if you ever feel gambling is becoming a problem for you or someone close to you, the National Problem Gambling Helpline is available at 1-800-GAMBLER.

Thanks for taking the time to read this far — we look forward to hearing from you.